AV Expo

Articles May-June 2025

SISPL Elevates Caterpillar's Corporate Boardroom with World-Class AV Integration

Shared exclusively with AV-ICN Expo Magazine, this case study explores the team's dedication to deliver world-class communication and collaboration solutions to the client. read more

Illuminating Shopping Mall with Xtreme Media's Nyx Series LED Displays

This case study features Xtreme Media's successful execution in a shopping mall, where the use of LED display technology has transformed the mall into a vibrant and engaging space. read more

AV Installation: Glimpses

A Spotlight on AV Excellence Spanning India read more

Ansata and Studio One Together Transform Ambazari Garden into a Picturesque Landscape

Blending High-End Technologies with Thoughtful Execution, The Project Creates a Visual Feast for Ambazari's Visitors in Nagpur. read more

Imagination Meets Intent: How DoT Mavericks Crafted an Immersive Escape at COVAH

This feature shares an insightful story on how DoT Mavericks immerses COVAH's diners through projection mapping on the walls of COVAH. read more

Moxy Hotels Groove to the Sound of HARMAN Professional

KORE AV SOLUTION and HARMAN Professional engineered an innovative solution that harmonises with Moxy Hotel's spirited ambiance and modern aesthetics. read more

Articles Mar-Apr 2025

Lumina Screens Enhances Chennai Home Theatre with Cinematic Experiences

Cinema Meets AV Excellence with 165-inch Diagonal Accupix Pro for Chennai Home Theatre by Lumina Screens. read more

HARMAN Professional Synchronizes Cinematic Viewing with Sonic Beauty

HARMAN's Rich Acoustical Treatment of Movie Magic Theatre Blends Immersive Experiences with Impactful Acoustics. read more


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Kinly Appoints Duncan MacPherson as Global Service Director



Duncan MacPherson, Global Service Director, Kinly


Kinly, one of the global providers of AV integration and collaboration services and support, announced the promotion of Duncan MacPherson to Global Service Director.

Duncan joined Kinly as a Support Manager back in 2009. Over the last 15-years, he has continuously proven himself as a vital member of the team, earning a series of promotions to his most recent role as Global Service Director.

With 20-years of industry experience, Duncan has a successful track record in service management and operations roles - making him the perfect person to spearhead the strategic direction and execution of Kinly's service portfolio. In his new role, Duncan will be responsible for overall service delivery management of these offerings to ensure global consistency of delivery.

Prioritising continuous growth and improvement, Duncan will drive innovation in operations and service offerings through the development of service roadmaps in collaboration with IT and product marketing teams. He will produce technical content and operational documentation for marketing teams and partner with sales and marketing to develop unique selling propositions, go-to-market strategies, and demand generation campaigns.

Speaking on the appointment, Tom Martin, CEO, Kinly, said, "Duncan brings a wealth of knowledge and expertise to this new position. His proven track record of leadership and commitment to excellence make him the perfect fit to drive our service initiatives forward and further enhance our customer satisfaction levels. As Global Service Director, Duncan will play a pivotal role in shaping the future of our service organisation, focusing on innovation, efficiency, and continuous improvement. His strategic vision and dedication to customer-centricity will ensure that Kinly remains at the forefront of delivering unparalleled service solutions, tailored to meet the evolving needs of our diverse clientele."

Duncan MacPherson, Global Service Director, Kinly, said, "I am thrilled to take on this new role within Kinly and lead the global service team. Our drive to deliver best-in-class technology and customer satisfaction aligns perfectly with my passion for innovation and operational efficiency. I look forward to delivering excellence on a global scale and driving our service offerings to new heights."

Current Issue : May-June 2025
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