DICENTIS Hybrid Meetings Further Expands It Reach
The Dicentis Conference System 6.30 software release has enhanced the functionality of Dicentis
Hybrid Meetings
The new 6.30 Dicentis Conference System software release has further improved the
capabilities of
the Dicentis Hybrid Meetings solution. With the latest update, a wider range of users can benefit
from fully native, end-to-end hybrid conference solution as it becomes available in select countries
in the Asia Pacific and African regions for the first time as well as a further expansion in Europe.
From a useability standpoint, the Dicentis Conference System 6.30 software release has further
enhanced the functionality of Dicentis Hybrid Meetings. With the latest update, remote participants
can now chat with a local operator for support related questions.
Expanded coverage
To date, the launch of Dicentis Hybrid Meetings has focused on the European roll out providing
availability to 21 countries, and this continues under this new release with Bulgaria, Serbia,
Croatia and Malta all added. However, this has now been expanded to include an initial group of
countries in Asia Pacific and Africa.
Four Asia Pacific countries can now benefit from the solution - Thailand, India, Australia and South
Korea. Added to this are Egypt and South Africa with further countries set to be added soon.
One-on-one chat with the meeting operator
The meeting experience offered within Dicentis Hybrid Meetings has been further optimized for remote
participation.
This means that the local operator (who can manage the meeting) can chat with remote participants to
provide the support required. Remote participants can access the chat functionality via the Chat
icon in the meeting window. From here users can directly message the meeting operator for any
meeting feedback or a support-related discussion.
Incoming chat messages are easily managed by the local meeting operator using Synoptic control,
providing a true single point of control. Using the new chat feature, the local meeting operator can
easily communicate with remote participants without interrupting the flow of the meeting. The new
chat functionality in Synoptic control requires the 6.30 software release in order to be enabled.
"We are delighted to be expanding Dicentis Hybrid Meetings into more territories around the world,"
said Lars van den Heuvel, Director Global Product Management Conference Systems at Bosch Security
Systems. "The solution has proved to be a popular and useful tool for end users across Europe and we
are certain that our customers in Asia Pacific and Africa will see the same benefits. The improved
functionality within the latest update will also be a major asset to our customers and highlights
the importance we place on continuous development of our solutions."